FAQS


Where are you located?

Růže Cake House is located off Goldwater and Main St. in Old Town Scottsdale at 7033 E. Main St. Ste., 100, Scottsdale, AZ 85251.  We are open from 9am-6pm Wednesday through Saturday, 9am-5pm Sunday, and closed on Mondays and Tuesdays.  In addition to wedding and special occasion cakes, we also offer an assortment of pastries and desserts daily.

Can I schedule a tasting?

Tastings are $40 and include enough food for about four people.  But please feel free to bring as many people as you’d like as long as you don’t mind sampling slightly smaller portions!  Cake tasting boxes are available for pickup for events with fewer than 60 guests, or for events where the design of the cake is fairly straightforward.  The box includes all the same options as we provide during our in-shop tastings and it also feeds about four people.  Its cost is $25 and must be pre-ordered.   If you fail to keep your scheduled consultation date and do not notify us at least one week in advance of a time conflict or desire to cancel, your credit card will not be refunded.

How far in advance should I place a special occasion cake order?

Any special occasion cakes with basic designs or a photo example should be ordered 1-6 weeks before your event.

How far ahead should I make my wedding tasting consultation?

We suggest you call to book your appointment a 3-4 weeks before you would like to come in, and plan to come in about 5-10 months before your occasion, if possible. 

I will not know my final RSVP count until a few weeks before the wedding, so how will you know how large to make my cake?

Don’t worry! We know that RSVPs come in well AFTER you’ve come in for a consultation; we require your final guest count 20 days prior to the event and the final payment 14 days prior to the event. This way you’re not left with too little cake or way too much cake!

Do you deliver and set-up?

Deliveries start at $50.  Pickup available at no charge.  Our dessert delivery set-ups start at $75 and include arranging the mini desserts onto existing cake stands or ones you’ve opted to rent from us. You can leave dessert name displays, props, and florals out that you’d like us to incorporate and set up as well!

Is there any sort of guarantee?

We promise to do everything in our power to deliver you a cake that exceeds your expectations. We will work with you on every level to make sure you are completely satisfied and happy with your cake.  In the event of an emergency or error in your cake delivery, please contact us immediately so we can fix the issue right away! If you are unhappy with your cake for any reason, please call us the day of your event and explain the situation.